ID |
TITLE |
Description |
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Screen Shots |
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Windows Operating Systems - All |
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All Screen Shots |
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All Operating Systems |
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VISTA, Vista Desktop |
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XP |
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Internet Explorer 7 |
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Diagnostic Tools |
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Microsoft® Online Crash Analysis Need Microsoft.NET Passport to run. |
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Sysinternals |
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Select a Microsoft Product Microsoft: Product Solution Center |
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http://support.dell.com/support/topics/global.aspx/support/dsn/en/entry?c=us&l=en&s=gen |
All Dell Systems |
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http://support.microsoft.com/ |
Microsoft Support site |
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Perform Windows Update until there are no more updates. http://www.update.microsoft.com/ |
Windows Update |
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http://msdn2.microsoft.com/en-us/aa570318.aspx |
MSDN t/s and Support |
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http://technet.microsoft.com/en-us/library/bb457121.aspx |
Understanding troubleshooting |
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Windows XP Professional Product Documentation |
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http://winqual.microsoft.com/hcl/ |
XP Compatibility |
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http://labmice.techtarget.com/windowsxp/default.htm |
XP Resources |
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http://labmice.techtarget.com/windowsxp/TroubleshootingXP/error.htm |
Error Codes |
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Administrative Tools |
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From RUN menu |
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- msinfo32 |
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- diskmgmt.msc |
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| 310353 |
http://support.microsoft.com/kb/310353 |
Clean Boot |
| 308427 |
Event Viewer -- Start. Control Panel. Performance & Maintenance Administrative tools |
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http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html SFC: System File Checker How to run it. |
SFC |
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http://www.lockergnome.com/nexus/windows/2005/02/17/start-the-system-restore-from-the-command-prompt-xp-prohome/ |
Sys Rstr in cmd prompt |
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Windows basics |
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| Startup Process |
Recover from Hardware related problems |
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| 812247 |
XP Setup Error: "Windows XP Setup Cannot Continue" |
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| 308233 |
Uninstall Windows XP from a command prompt |
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Unmountable Boot Volume: Run chkdsk /r |
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| 307918 |
No Audio |
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| ch000208 |
No Audio ComputerHope.com |
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No Audio t/s |
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Command-line reference A-Z http://technet.microsoft.com/en-us/library/bb491071.aspx |
Commands |
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Recovery Console Commands: http://www.michaelstevenstech.com/r_c_cmds.htm |
Commands |
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Shortcuts: http://support.microsoft.com/kb/126449 |
Shortscuts |
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http://www.michaelstevenstech.com/r_c_cmds.htm Recovery Console Commands |
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How Data Gets Lost - Article |
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Data recovery: http://en.wikipedia.org/wiki/Data_recovery |
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Active - Undelete: http://www.active-undelete.com/price.htm |
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Search Errors |
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NTLDR Missing: run chkdsk /r |
NTLDR Missing |
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Unmountable Boot Volume: Run: chkdsk /r |
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| 310123 |
Error Codes http://support.microsoft.com/default.aspx/kb/310123 |
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| 307545 |
Registry Corruption prevents Windows XP from starting http://support.microsoft.com/kb/307545/en-us |
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Optic Drive |
| 314060 |
http://support.microsoft.com/kb/314060/EN-US/ Cannot access drive or recieve an error message or error code 31 |
filters |
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Hard Drive |
| 313348 |
Partition and Format a hard disk in Windows XP |
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Hard Drive http://www.datarecoveryclinic.com/index.html |
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HDD Error http://www.pcguide.com/ref/hdd/geom/error-i.htm |
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| 309000 |
http://support.microsoft.com/kb/309000 |
Disc Management |
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Troubleshooting Disks and File Systems |
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| 315265 |
How to perform disk error checking in Windows XP |
chkdsk /r |
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From Command Prompt: Chkdsk /r: boot from disc and choose Command Prompt then type in the correct command: chkdsk /r. OR Start, Computer, Right Click on harddrive Properties, Tools click on Check Now. |
chkdsk /r |
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Fdisk /mbr (do not use on dynamic disks or GPT disks) (NOT a virus fix) |
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| 306084 |
System Restore Press F8 At start up. Select Command Prompt and Type: %systemroot%\system32\restore\rstrui.exe (or from MSCONFIG) |
System Restore |
| 285107 |
Description of the Low Disk Space Notification in Windows XP - Micorsoft KB Article 285107 |
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Internet |
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Internet / Wireless |
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Wireless Networking Microsoft Home |
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| 314897 |
Set up a wireless networking in Windows XP |
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| 313242 |
t/s Wireless Connection |
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Setup |
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Wireless Frequently Asked Questions |
FAQ |
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http://en.wikipedia.org/wiki/Mobile_Broadband |
Mobile Broadband |
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Dell Wireless http://www.dell.com/content/topics/global.aspx/solutions/en/truemobile?c=us&cs=04&l=en&s=bsd |
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DELL SPECIFIC BELOW |
DELL SPECIFIC |
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Dell Wireless http://www.dell.com/content/topics/global.aspx/solutions/en/truemobile?c=us&cs=04&l=en&s=bsd |
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http://support.dell.com/support/topics/global.aspx/support/product_support/en/wireless_solutions?c=us&cs=04&l=en&s=bsd |
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Mobil Broadband http://support.dell.com/support/edocs/comm/5500WMC/UG/quick.htm |
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http://support.dell.com/support/edocs/comm/5500WMC/UG/index.htm#restrictions |
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http://support.dell.com/support/topics/global.aspx/support/dsn/en/entry?c=us&l=en&s=gen |
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http://www.dellcommunity.com/supportforums/ |
Support forums |
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Internet Connectivity |
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| 305549 |
Connect to the Internet in Windows XP Professional |
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| 310410 |
Configure and Use Dial-Up: Windows XP |
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| 305553 |
Configure TCP/IP to use DNS in Windows XP |
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| 308582 |
Connect and disconnect a network drive in Windows XP |
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http://www.speedguide.net/read_articles.php?id=1539 |
reinstall TCP/IP |
| Speed it up! |
http://www.speedguide.net/downloads.php |
TCP Optimizer |
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http://www.speakeasy.net/speedtest/ |
Bandwidth Test |
| 314067 |
http://support.microsoft.com/kb/314067 (Troubleshoot Internet connectivity.) |
t/s connectivity |
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Ping: "Start" - "Run", type "cmd" - click "OK". Type "ping www.google.com". wait for results. Click "X" when done. |
Ping... How to |
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http://www.cisco.com/univercd/cc/td/doc/product/software/ios113ed/cs/csprtn1/csipadr.htm |
IP Addressing Commands: |
| 314067 |
How to troubleshoot TCP/IP connectivity with Windows |
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Ping 127.0.0.1 Steps: chick Start, click RUN, type cmd or command |
Loop Back Test |
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Internet Explorer |
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| 928089 |
Slow Internet - Phishing Filter I E 7 |
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| IE7 |
http://support.microsoft.com/kb/931324/en-us |
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| Screen Shot |
Internet Explorer 7 (IE7) |
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| Screen Shot |
Internet Explorer 7 Ball State University |
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| Support |
IE 7 Microsoft Support Page Support Ph #: 1-866-234-6020 |
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IE 7 Add On's |
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First contact your (ISP) Internet Service Provider. Asked if their is an interruption of any kind to your service. |
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| 299357 |
http://support.microsoft.com/kb/299357 Reset TCP/IP |
Reset TCP/IP |
| IP Resetting tools |
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netsh int ip reset iplog.txt - To reset the ip stack and log any errors to iplog.txt in the dir you are running netsh from.
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netsh winsock reset catalog - To reset the winsock settings for port addressing.
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Microsoft Download: http://oca.microsoft.com/en/windiag.asp |
Memory Diagnostics |
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http://www.microsoft.com/athome/moredone/addmemory.mspx |
Add Memory |
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http://crucial.com/ Determine Your Memory |
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MSCONFIG |
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| msconfig |
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| services |
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http://www.homenethelp.com/ |
Networking |
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http://www.homenethelp.com/web/explain/about-network-speeds.asp |
Network Speeds |
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Optical Drives / CD / DVD |
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Upper and Lower filters: http://searchwinit.techtarget.com/tip/0,289483,sid1_gci961565,00.html |
Filters |
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More on Upper and Lower Filters: http://support.microsoft.com/kb/314060/EN-US/ |
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http://sony.storagesupport.com/cgi-bin/sonysupport.cgi/OBIrs04AFvXIYz9WcX8iUAQ4IHp0eVX0/faq/list/79 |
Blu-ray |
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Registry |
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| 322756 |
Registry Back up And Restore: http://support.microsoft.com/kb/322756 |
Registry |
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Restore Registry Simply use: System Resotre or Last Known Good Configuration |
Restore |
| 256986 |
Description of the Microsoft Windows registry |
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| 724875 |
Registry Functions |
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Software |
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| ch000380 |
http://www.computerhope.com/issues/ch000380.htm |
Runtime errors |
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http://labmice.techtarget.com/windowsxp/TroubleshootingXP/startup.htm Troubleshooting Startup issues. |
Startup Issues |
| 308041 |
Startup Problems in Windows XP More Troubleshooting Startup issues. |
Startup Issues |
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http://www.windowsreinstall.com/ Operating System Reinstall. |
OSRI |
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http://www.bleepingcomputer.com/uninstall/all.html |
What is it? |
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http://www.castlecops.com/StartupList.html OR http://www.bleepingcomputer.com/startups/ (find out what it is) |
msconfig |
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http://www.microsoft.com/technet/sysinternals/Utilities/AutoRuns.mspx (A better was to see what's starting up than msconfig) |
AutoRuns |
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Fix Windows Update issues: Start, Run type: Net Stop Wuauserv Then: Start, Run type: net start wuauserv |
Win Update |
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System File Checker With OS disc in disc drive click Start - sellect Run press enter and type: cmd. Type sfc /scannow |
sfc /scannow |
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http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/kbtip.mspx |
chkdsk /r |
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http://theeldergeek.com/services_guide.htm Services Guide for Windows XP - Steps: Start - RUN - (type) services.msc |
Services |
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Troubleshooting Errors |
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http://www.updatexp.com/stop-messages.html |
BSOD |
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http://aumha.org/a/stop.htm |
Stop Errors |
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http://www.microsoft.com/technet/community/newsgroups/desktopos/winxp.mspx Get help from peers: |
Get Help |
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http://support.microsoft.com/kb/125174 |
Error Codes |
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Virus |
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| 49500 |
http://support.microsoft.com/kb/ Virus Software list. |
software list |
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http://www.itsecurity.com/ |
Informational |
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http://www.microsoft.com/protect/computer/viruses/default.mspx (What's a Virus, signs of a virus, how to prevent - remove etc...) |
Informational |
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http://www.microsoft.com/protect/products/computer/default.mspx Protect your PC. |
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| KB890830 |
http://www.microsoft.com/security/malwareremove/default.mspx Microsoft® Windows® Malicious Software Removal Tool |
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| 827315 |
http://support.microsoft.com/default.aspx?scid=kb;en-us;827315 Unexplained behavior Symptoms, Cause, Resolution. |
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Viruses That Affect the MBR and Boot Sectors |
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| 122221 |
How to Protect Boot Sector from Viruses in Windows |
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For a Virus: Boot to Safe Mode, Delete all Active X software in Windows Program Files, Delete Prefetch, Delete Temporary Internet Files, Remove the program showing symptoms (if necessary delete programs in the Registry then close All the open folders.), Run Registry Mechanic, HijackThis, Spy Sweeper. Then get to the Operating System and run McAfee, Norton and/or PC Cillan. (Perform At Your Own Risk. No solution is better than utalizing the help of an expert). |
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Wireless Routers |
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http://support.3com.com/software/wireless.htm |
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http://www.cisco.com/en/US/products/hw/routers/index.html |
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http://catalog.belkin.com/IWCatSectionView.process?Section_Id=200340 |
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http://www.dlink.com/products/category.asp?cid=2&sec=0 |
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http://www.linksys.com |
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http://www.trendnet.com.au/pages/default.aspx |
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http://www.netgear.com/Solutions/HomeNetworking.aspx |
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ACER http://global.acer.com/support/index.htm |
ACER |
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Alienware http://support.alienware.com/Support_Pages/Support_Area.aspx |
Alienware |
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COMPAQ http://h18000.www1.hp.com/cpq_support.html |
COMPAQ |
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Dell 800-624-9896 (Press"0" to bypass Menu) |
Dell |
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Dell Documentation:http://support.dell.com/support/systemsinfo/documentation.aspx?
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e-machine http://www.e4me.com/support/product_support.html |
e-machine |
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Gateway http://support.gateway.com/support/default.asp |
Gateway |
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HP http://welcome.hp.com/country/us/en/support.html |
HP |
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Sony http://www.sony.com/index.php |
Sony |
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Toshiba http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp |
Toshiba |
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Not on the list above? Check the links below for more exhaustive links. |
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http://www.compinfo-center.com/support.htm |
PC support website list |
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http://www.bestpricecomputers.ltd.uk/freehelp/clist.htm |
Manufacturer site list |
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http://www.hardtofind800numbers.com/index.htm |
800 numbers( Misc.) |
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http://www.linux.org/ |
Operating Sys Home Site |
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http://www.linux.com/ |
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http://www.linuxjournal.com/ |
Linux Journal (Magazine) |
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http://www.linux-mag.com/ |
Linux Magazine |
